Relief for High KCP&L Bills This Winter

While temperatures around Kansas City drop, utility bills may rise. This can put extra strain on pocketbooks, especially with holiday gift giving. But did you know that there are organizations and services who can help you pay your electric bill? And that the Cold Weather Rule* prohibits your electricity from getting shut off November 1st – March 31st? Please click this link to see more details from KCPL, or call them directly at 888-471-5275!

*Cold Weather Rule In Missouri and Kansas, the Cold Weather Rule is in effect November 1 through March 31 each year. It prohibits all utilities from disconnecting service based on lack of payment during forecasted cold temperatures (below 32° F in Missouri and 35° F in Kansas).

The rule also provides certain types of payment arrangements for up to 12 months. To take advantage of these arrangements, customers must call the KCP&L Customer Service Center at 816-471-5275 while the Cold Weather Rule is still in effect. By contacting KCP&L, customers who are behind on their electric bill can also establish a payment plan before the Commissions’ Cold Weather Rule is lifted.

In addition to the payment arrangements offered under the Cold Weather Rule, KCP&L has various programs and services to help customers. Customers who are interested in payment options should visit This site highlights customer assistance available at KCP&L as well as other agencies; customers can access information about various financial assistance programs they may qualify for in each state.